Skip to content
Firewatch
Join private beta
Site

Firewatch Cloud private beta

Be first in line for managed on-call.

Leave your email and we’ll let you know when Firewatch Cloud is ready for your team.

Firewatch documentation

llms.txt

Machine-readable context for this page.

Open page context

Learn how Firewatch routes alerts, manages on-call coverage, escalates missed pages, and keeps responders informed.

Start reading

Browse integrations

Machine-readable documentation

Section titled “Machine-readable documentation”

Agents and tooling can use the documentation files generated from this same source. Start with the concise index, then choose the abridged or complete content set for the context window you have available.

Choose a guide

Section titled “Choose a guide”

Get started

Configure your profile, service, schedule, escalation policy, and first alert. Follow the setup path.

Understand alert routing

Learn how services, schedules, escalation policies, and notification channels determine who is contacted. Read the alert lifecycle.

Connect integrations

Configure alert sources and outbound email, Slack, SMS, voice, and webhook delivery. Review integrations.

Build with the API

Discover the versioned REST API and its generated OpenAPI contract. Open the API guide.

Operate a self-hosted installation

Install the complete product with Docker Compose and configure the services you operate. Open the self-hosting guide.

Set up your on-call workflow

Section titled “Set up your on-call workflow”
  1. Understand the alert lifecycle from ingestion through acknowledgement, escalation, and resolution.
  2. Create a service, schedule, and escalation policy that reflect your actual responder coverage.
  3. Connect an alert source and configure the delivery channels you operate.
  4. Send a test alert and verify acknowledgement, escalation, and recovery before relying on the system for production paging.

Before relying on any paging system in production, validate alert delivery, escalation, backup, and recovery behavior against your organization’s availability, security, and compliance requirements.